Problem Possible Cause Solution

Water and Steam is spitting from the instant hot water tap spout

Unit is boiling

Turn the instant hot water tap handle on and release the water.

Adjust the water temperature on the display to a lower setting.

Water is not hot

The electronic instant hot water appliance is un-plugged

Make sure the electronic instant hot water appliance is plugged in and connected to a grounded electric outlet

Make sure that the circuit breaker and fuse are working correctly

The electronic display has not been powered up

Turn on the power and touch the on / off button and then set the required temperature and confirm the heat up.

Water is too hot

Water temperature setting on display panel is set to high.

Reset the temperature to the required temperature and confirm the heating up

Water is dripping from the instant hot water tap spout.

The expansion chamber isn't draining the system correctly due to very small draw off of water

Draw off 0.5L of water to clear and prime the system. Avoid less than 150ml draw offs of water.

The spout is blocked

Remove and clean the aerator

Slow Flow from the spout

Water Filter may be clogged from impurities in the inlet mains water

The water filter must be changed every 6 months or this will void the guarantee

Water does not flow straight away

The electronic instant hot water appliance is design for non-pressurised operation and there will be slight delay till the near boiling water appears.

After a large volume of water has been drawn off there may a slightly longer delay in the water appearing from the instant hot water tap spout

No Water Flowing

Water Valves have been turned off

Inlet Pipes have been twisted or blocked

Turn on all the water valves

Ensure the pipes are not twisted or kinked to restrict flow

Remove and clean the aerator

Remove the electronic instant hot water appliance as per the de scaling instructions and flush through all pipes to ensure water flow.